Welcome to wobblesteed.shop (hereinafter referred to as “this website”). We value and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide during your shopping and browsing on this website. By accessing this website, you indicate that you have read and agree to this policy.
1. Information Collection
When you use the services of this website, we may collect the following information:
Name, contact number, email address;
Shipping address and billing address;
Payment information (processed by third-party payment platforms; this website does not directly store complete payment information);
Order records, logistics information, and after-sales service information;
Device information, IP address, browsing behavior, and website usage data.
2. Purpose of Information Use
The information we collect will be used for the following purposes:
Processing orders, payments, and delivery services;
Providing customer support and after-sales service (including returns and refunds);
Sending order notifications and logistics updates;
Improving website experience and service quality;
Preventing fraud and ensuring transaction security.
3. Information Sharing
We will not sell or rent your personal information, but we may share necessary information in the following situations:
To assist payment service providers in completing transactions;
To use logistics and delivery companies for order fulfillment;
To disclose information as required by laws and regulations or by lawful government requirements.
4. Shipping and Delivery Information
Shipping Location: USA
Order Processing Time: Same day (business day)
Shipping Time: Approximately 2 days
Logistics tracking information will be provided after all orders are shipped.
5. Returns and Refunds Policy
Return Period: Returns can be requested within 30 days of receipt.
Goods must be in their original packaging and not affect resale.
Refund Arrival Time: Refunds will be returned to the original payment account within 3 days of confirmation of return.
6. Clearance Sale Special Note
Due to ongoing operating losses, the merchant has decided to conduct a clearance sale at a loss.
Some items may be sold below cost price. Inventory is limited and will be sold while supplies last. Clearance items are still subject to the website’s standard return and refund policy.
7. Data Security
We take reasonable technical and management measures to protect your personal information. However, internet transmission cannot be guaranteed to be absolutely secure. Please understand the associated risks.
8. Policy Updates
This website may update this Privacy Policy from time to time. Updates will take effect immediately upon publication. Your continued use of this website indicates your acceptance of the latest policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: kathryn.brackett@wobblesteed.shop
